ISN Free WiFi Client

Manage branding, preview the captive portal, and track whether the router and DNS side of the deployment is ready.

What your end users will see

The real thing — this loads your actual captive portal with your real logo, colors, and brand name. Save a branding change and it refreshes automatically.

My clients

Every branded location you run — your own domain, routers, and vouchers per client — all reachable from this one login. Useful if you're operating on behalf of more than one business or site.

SMS credits

Every OTP sent to your end users (password reset, registration, birthday offers) uses 1 credit. R100 = 200 credits (R0.50/credit, excl. VAT).

Buy SMS credits

Type either a Rand amount or a number of credits — the other side is calculated automatically. Minimum purchase: 200 credits / R100.

Credit history

Purchases, refunds, and debits against your SMS credit balance.

Sent messages

Every SMS sent using your own credits — password resets, registration codes, and birthday offers to your end users. A message over 160 characters (or 70 if it uses accented characters, emoji, or a non-Latin script) sends as more than one real SMS segment and is charged accordingly — the Credits column shows exactly how many were charged for each one.

Usage & history

Your SMS and email sending against the shared daily fair-use limits (see SMS balance and Email settings above for how those limits work, and how to raise or remove them). This is informational — nothing here is a per-message list; see Sent messages above for that.

Email settings

Connect your own sender(s) so invites, password resets, and ad campaign notifications sent to your businesses come from you — not a shared platform address. You can connect both below — if you do, a send tries Resend first, then your SMTP sender, then falls back to the default ISN Free WiFi address only if both are unavailable. For your security, once saved a password or API key can never be viewed again here — only replaced (paste a new one) or removed.

Subscription

ISN Free WiFi's own subscription for this captive — a 14-day free trial (one per account, card-verified), then billed monthly at your plan's rate. Everything below is grouped by what it covers, so you can see at a glance what's live, what needs attention, and where to change it.

Invoices

Your own subscription invoices only — never another tenant's.

My revenue

What you've actually earned from ads, vouchers, data plans, surveys, and subscribers — separate from what you owe us (see Plan & pricing). Partner Payouts is what you separately owe OUT to any revenue-share partners hosting your routers, calculated on ALL of the above including subscriber revenue — shown for context only and not subtracted from the totals above.

Payment history

Every individual data-plan purchase and subscriber charge — who paid, how much, when, and whether it actually succeeded. "My revenue" above only shows totals; this is the transaction-level record behind those totals.

Generate vouchers

Print or hand out codes for guests to redeem directly on your captive portal — you sell them however you like (cash, front desk), the system just tracks and redeems.

External voucher bundles

If you're selling 1Voucher and/or OTT Voucher (see Payment gateways to connect either) instead of — or alongside — the codes you generate yourself above, this is where you set what a guest's redeemed balance actually buys. A guest never pays you directly for these: they've already paid a retailer or their own banking app for the real PIN, typed it into your captive portal, and its rand value landed here as a balance — they then pick one of the bundles below to spend it on, the same way they'd pick one paying by card. Nothing else needs to be switched on for this to work — a connected, verified 1Voucher/OTT gateway is itself a valid way for guests to connect, even with ads, your own vouchers, and card sales all switched off above.

Voucher presets

Your own pricing menu (e.g. "500MB – R1", "1GB – R1.50"). Reference a preset's ID from your own booking system's API calls — bundle/price/duration always come from here, never from the calling system, so pricing stays under your control.

Journey presets

For a fleet running fixed routes (buses, taxis): a preset your guests can pick as "which route am I on" when they buy a voucher, watch an ad, answer a survey, or buy a data plan — or that your booking system passes automatically via the API when it already knows the trip. Works across every one of those, not just one.

All vouchers

Every voucher you've generated, and whether it's been redeemed.

Data plans

Sell internet access directly by card — no voucher code needed. A guest picks a plan on your captive portal's connect screen and pays with their own card via your connected payment gateway (see Billing & Plan). Default is 1 device per purchase, treated as a guest account — raise it per plan if you want to allow more. This is the exact same bundle list as "External voucher bundles" above — a plan added there also shows up here, since both are just two different ways a guest can pay for the same thing.

Subscriber accounts

Recurring accounts for your OWN regular customers — like a fixed ISP account, not a one-off voucher or data plan. Each subscriber logs in with a phone/email + password, keeps the same account every visit, and (optionally) always gets the same IP address on your network. Billing renews automatically each cycle once a card is on file; you can also add a subscriber manually if you've already collected payment yourself.

Ad pricing

Set your own price per view for each ad plan advertisers pick when buying a campaign on your captive. Leave a field blank to keep the platform default. This never changes what each plan does (skip rules, how often it shows) — only what advertisers pay.

Ad-unlock bundles

The "watch ads, get free data" choices shown on your captive's connect screen — up to 3 tiers, each with its own data amount, number of ads to watch, session length, and speed cap. Leave this unconfigured to keep the platform default (100MB/5 ads/1h, 250MB/10 ads/1.5h, 500MB/15 ads/2h).

Survey pricing

Turn on survey-to-unlock and set what you pay per answer. This rate is what actually gets charged against every question's or bundle's budget — e.g. at R1.00/answer, a R50 budget stops the question after 50 answers. Question content, per-question budgets, businesses, and unlock tiers are all managed on your captive dashboard's Surveys tab.

QR flyer

A printable flyer for your front desk, tables, or rooms, generated right in your browser (nothing uploaded anywhere). "Join WiFi" makes a scan actually connect the phone to that network — recommended, since a guest isn't on your WiFi yet and a plain link can't get them online by itself. "Open portal page" just opens the login page in whatever network the phone is already on — only useful if guests are already connected but dismissed the login prompt.

Re-engage guests

Send a one-off SMS to guests who connected recently, using your own SMS credits (see Messaging). Each guest gets at most one campaign message per 7 days, even across different campaigns.

Automated win-back campaign

The scheduled version of Re-engage guests above: once turned on, this checks daily for guests who used to buy vouchers or data plans regularly but have gone quiet, and texts them a comeback message automatically — no need to remember to send a campaign yourself. Off by default, since it spends SMS credits on its own once enabled.

Owner & guest access

Configure the instant, no-voucher-no-ads access grant you get when you log in with your own dashboard credentials on your captive portal — and, optionally, extend that same instant access to every guest who logs in or registers.

Repeat-guest rewards

Automatically grant a bonus data bundle to a guest every time they hit a visit milestone — a returning device is recognized the same way the rest of the dashboard already recognizes one, no extra setup needed. A "visit" counts once per calendar day, so watching several rounds of ads in one afternoon is still one visit.

Guest satisfaction (NPS)

A free, one-tap "how was your visit?" prompt shown right as a guest logs out — three faces, plus an optional one-line comment. Nothing is bought or sold here and no guest identity is stored against a response; it's purely feedback for you. Distinct from the paid, ad-supported Survey-supported access under Free access, which pays a guest in data for answering — this pays nobody and asks nothing but a tap. Off by default; turning it on changes nothing else about how a guest logs out if they skip it.

Google review bonus

Offer bonus data for leaving a Google review — off by default. The reward is for leaving a review, not a positive one (Google's own policies don't allow incentivizing reviews by sentiment), and the guest-facing wording reflects that. There's no realistic way for us to confirm a specific anonymous Google review actually came from a specific guest, so this runs on trust — the same honor-system approach most guest-WiFi review tools use.

Roaming Partners

Let a guest with an internal account at a PARTNER institution log in here using their own home credentials (e.g. 22222@theirschool.ac.za) — the same way mobile roaming or eduroam works. Nobody can connect to you unless you hand them a connection code yourself; there's no directory to search or be found in, and both sides must explicitly accept before any login trust exists.

Cross-venue campaigns

A national brand (e.g. a bank) can sponsor a data bundle across several of your venues at once — entirely between you and them, ISN never brokers or touches the money.

Single Sign-On

Let your students/staff log in with your institution's own identity provider instead of a username and password you provision manually. Supports OIDC (Azure AD, Google Workspace, Okta) and SAML (Shibboleth/InCommon and most enterprise IdPs). An account is created automatically the first time someone signs in this way.

Security Alerts

Automatic flags on suspicious usage patterns for your own accounts — alert-only, nothing here blocks a guest automatically. A country-level location change is the most precision available (no exact distance/speed data), so treat these as things worth a look, not proof.

Abuse & IP complaints

Log a complaint about how your network's public IP was used (a copyright notice, an abuse report from another network, anything tied to a specific IP and time), then use "Look up" to find which of your routers actually had that IP at that moment and which of your guests were online on it then. This is an operational log and lookup tool only — it doesn't give legal advice or generate any notice/letter; for the correct legal process in your jurisdiction, consult your own advisor.

Banned devices

Block a specific device's MAC address from your WiFi — enforced as a real block on the router itself (the device simply can't reach the network), not just a setting inside this dashboard. Already-connected devices are also kicked off immediately. Ban it on just one router, or across your whole fleet at once.

POPIA data-retention auto-purge

Off by default. Once you set a window, this checks daily for guests who haven't logged in for at least that long and clears their name, date of birth, email, phone, and registration IP/device info — their past usage/revenue totals stay in your aggregate reporting, only who they were is cleared. Scope worth knowing: this clears the guest's main record; it doesn't yet reach into every historical row that separately stored their contact details elsewhere in this platform. A returning guest after their record was purged simply signs up again as new.

Privacy requests (POPIA)

Under POPIA, a guest can ask to see the personal information you hold about them, or ask for it to be deleted. Guests can do this themselves from your captive portal's My Account panel (Download My Data / Delete My Data), including the link in your guest terms. Downloads are handled instantly and just logged here. Deletions wait here for you to action within 30 days. When you complete a deletion, the guest's name, contact details, devices and ad activity are removed. Their connection and billing records are kept for the 5 years RICA requires, but no longer point to their details. Only the account owner and IT can see this page.

Custom domain

Every account gets a free working address the moment you sign up. Add your own domain whenever you're ready — your guests never have to see ours.

Routers

Restart a router, update its WiFi name/password, or cap its speed directly — no more Teltonika RMS or SSH for everyday changes.

Fleet map

Where your routers actually are, at a glance — colored by whether each one is online right now. Location comes from each router's own reported public IP, which is genuinely accurate to city/area level for a router at a fixed site. For a router on a mobile/cellular connection (an LTE dongle on a bus or taxi, for example), this only shows roughly where that connection is registered on the mobile network, not the vehicle's live GPS position — it will not move in real time as the vehicle travels. A router that has never reported a public IP yet has nowhere to show and is listed below the map instead.

Network topology

For advanced sites running switches and access points behind one router — monitor the whole setup from one place: which devices are up, how much traffic is passing through, how many devices are connected, and an alert the moment something drops. A switch or access point never runs our agent itself (it's ordinary networking gear) — your router polls them over SNMP on its own network and relays what it finds, the same way it already reports its own stats.

Remote CLI & restart

Run a command directly on one of your routers. Every command is logged below — re-enter your password to unlock this for however long you choose.

Fair Pause

If a specific router goes offline (load-shedding, an ISP blip, a power cut) and comes back later, guests who were mid-session on THAT router — and had time left — get it back: their access clock is frozen for exactly however long the router was down, then resumes right where it left off. Guests on your other routers are never affected. Data-bundle usage already can't burn down while a router is offline (no way for it to report usage), so this only matters for time-based access. Resident/internal-account vouchers are excluded — this only protects paid, ad-earned, and other revenue-generating access.

Content filtering

Block specific websites on your WiFi — nothing is blocked until you add a domain below. Applies to every router listed here that supports automated push; re-enter your password to make changes.

Analytics & reports

Traffic trends, peak concurrent usage, ad performance, and downloadable monthly reports.

Guest activity

Registered guest users, bundle transactions, and site visits for this captive only — never shared with any other tenant.

Notifications

Emailed to your own account's registered email. Only you receive these — settings and history never affect other tenants.

Team members

Invite staff with limited roles instead of sharing one login. Each role controls what they can see and do — full detail is server-enforced, not just hidden in this UI.

API & integrations

Let your own systems call into ISN programmatically: a booking/ticketing backend can issue and reschedule vouchers, or your till/POS system can grant a guest WiFi the instant they pay — no code for the guest to type in. See Voucher presets to define what an API key is allowed to issue or grant.

Help & contact

Guides for managing your captive portal, plus how to reach the ISN Free WiFi team directly.

My profile

Your own login — shared across every captive you run, separate from any single captive's branding or "Owner name" contact field.

Switch captive

Every branded location on this login, one click away — the same list as the account menu in the header, just easier to find. "Add another captive" starts a brand-new one under this same login.